Erin started her management consulting career in Washington, D.C. at the Federal Aviation Administration, supporting her clients with policy development and strategic planning. She continued to expand her change management skillset at a large accounting and advisory firm by leading small- and large-scale transformation projects for several government clients, including the Defense Logistics Agency, Department of Housing and Urban Development, and Office of Personnel Management. Erin recently moved to Raleigh, North Carolina, where she is now leading various business transformation initiatives for Cisco's Digital Marketing Team.
Erin is a graduate of George Mason University where she received a dual-Bachelors degree in Global Affairs and French Language. She continued at GMU to receive a Masters in Public Policy, specializing in International Institutions and Governance. Erin is also a certified Change Management practitioner. In her free time, Erin enjoys spending time with her husband and puppy, cooking, hiking, cycling, and fundraising for cancer research.
Jonathan brings to Crescendo a background in conflict and security studies and supply chain logistics. He has a Master of Arts in International Affairs from The New School. Above all, Jonathan supports natural resource responsibility and fosters production and trade models which are both environmentally responsible and deliver benefits to those who need them the most. He is currently employed as Lead Auditor for the Control Union Group where he audits companies on their use of certified sustainable palm oil.
Nick is a Deputy Assistant Program Manager for the U.S. Navy Program Executive Office for Aircraft Carriers, responsible for the nuclear reactor refueling and the complex overhaul on the USS GEORGE WASHINGTON (CVN 73). Prior to that, he was a diplomat for the U.S. Army Saudi Arabian National Guard Modernization Program, developing the aviation program for the Saudi Arabia Ministry of National Guard. Nick currently serves as a Board Member for the Conference on Asian Pacific American Leadership, a non-profit organization that provides internships and scholarships to college students looking to pursue a career in public service. He also serves as an advisor to the National Association of Asian American Professionals (Washington, D.C. chapter), a non-profit organization that focuses on professional development and career advancement. Nick founded a number of community initiatives, including a two year program that provided aid and assistance to community based organizations that operate in developing and underdeveloped countries. He is also a recipient of the U.S. Army Superior Civilian Service Award, the U.S. Army’s third highest civilian honor.
Nick has a Bachelor of Science from George Mason University.
Wendy is a career communications professional and expert in plain language and usable design. She began her career as a daily newspaper reporter covering local and state government issues and progressed to managing a small suburban weekly and then to a business-to-business publishing company. Afterwards, she worked for three different federal agencies for 14 years.
Wendy served on the Board of Directors of the National Association of Government Communicators for five years, one year as the Education Director and four years as the Marketing Director. She is an experienced plain language expert and trainer, having taught for 11 years in more than 55 agencies and offices of the federal government. From 2012-2018, Wagner-Smith also was the training coordinator for the federal Plain Language Action and Information Network, managing a corps of volunteer instructors who travel from agency to agency and coordinating all the plain language training requests from across the government. She has expertise in writing; editing; media management; social media; web usability and website content creation and management; graphic design and photography; marketing; video scripting, shooting, and editing; and off-set and digital printing and publishing.